Conversations AI
Conversations AI is your always-on voice and messaging assistant, built to connect across phone calls, chat, SMS, WhatsApp, and more. It captures leads, books appointments, and responds instantly, so no opportunity is missed.
- Answer phone calls, web chats, texts, WhatsApp messages, inbound direct messages from Facebook and Instagram Business accounts with AI so you never miss a lead.
- Enables an AI Receptionist to nook appointments, answer questions, and
- collect lead info even after business hours
- Send a text when a call is missed to help recover lost sales opportunities.
- Teach the AI about your business so it can give accurate answers and take actions like booking or checking availability.
- See all customer conversations in one inbox, including phone, SMS, chat, WhatsApp, Facebook, Instagram, and email.
- Keep full history of every conversation so your team always has the context they need.
- AI can reply in multiple languages with fast, consistent answers to build trust with every lead.
- Use the CRM to tag, assign, and comment on conversations so your team can follow up quickly and work together.
Conversations AI connects with leads the moment they reach out—by voice or chat on SMS, WhatsApp, and more. It responds 24/7 in multiple languages and can answer questions, book appointments, or guide the conversation using your custom knowledge.
Fast, consistent responses build trust, keep leads engaged, and help you win more business.
Machine Learning is a subset of AI that focuses on developing algorithms and models that allow computers to learn from data and improve their performance over time. It plays a crucial role in enabling AI systems to recognize patterns, make predictions, and adapt to new information.
Machine Learning is a subset of AI that focuses on developing algorithms and models that allow computers to learn from data and improve their performance over time. It plays a crucial role in enabling AI systems to recognize patterns, make predictions, and adapt to new information.
Machine Learning is a subset of AI that focuses on developing algorithms and models that allow computers to learn from data and improve their performance over time. It plays a crucial role in enabling AI systems to recognize patterns, make predictions, and adapt to new information.
Machine Learning is a subset of AI that focuses on developing algorithms and models that allow computers to learn from data and improve their performance over time. It plays a crucial role in enabling AI systems to recognize patterns, make predictions, and adapt to new information.
Each edition is designed for different business needs:
- Standard: Ideal for businesses using webchat, WhatsApp, Facebook, and Instagram.
- Pro: SMS and missed call textback included, perfect for service-based businesses needing lead capture via text.
- Premium: Unlocks full AI voice receptionist capabilities for businesses handling 300 minutes/month. Works well with service-based businesses interested in capturing leads and getting appointments scheduled automatically.
- Choose Standard if WhatsApp, Facebook, Instagram and web chat are your main communication channels.
- Go with Pro if you need SMS support.
- Upgrade to Premium if you handle voice calls and want full AI receptionist functionality across chat, SMS, and phone.
Conversations AI uses advanced chat and voice AI to answer customer questions instantly, drawing from custom knowledge about your business, such as hours, services, and FAQs, so responses are fast, accurate, and personalized.
Yes! Conversations AI supports multilingual Conversations and is trained to understand a variety of accents, helping you connect with a broader audience effectively.
Currently, businesses located in United States and Canada can use SMS messaging. Businesses located in other countries can use web chat, email, Facebook chat or Instagram chat.
When using Conversations AI Messaging for the first time, the business will be automatically assigned an SMS number. The app will attempt to get a local number, based on the business profile address. If no local numbers are available, a number from a neighbouring area in your country will be assigned.
Web chat can be installed on any website where you can add a custom code to the element of the site. A WordPress plugin is also provided, to make it easy to install on a WordPress website.
The AI chatbot thanks users for their questions, records them for a business person to follow up, and tries to get a name and phone number, so the business can reply and get new customers. The contact will be added to the CRM in Business App, and the conversation will show in Inbox, ready for your client’s team to follow up. The AI-powered web chat is intelligent enough to answer basic questions about the business in question, such as their location, operating hours and offerings based on their business profile. You are also able to upload more information to expand its knowledge. Add FAQs, pricing details, more context on the products and services a business does and does not offer, and even instructions on how to book appointments so that the web chat widget can converse with visitors to the website and answer more of their questions automatically – saving small businesses time, while capturing leads.