SMS Privacy Policy

Build A Better Website · Last updated April 9, 2026

This SMS Privacy Policy explains how Build A Better Website (“we”, “us”, “our”) collects, uses, and protects mobile phone numbers and information related to our SMS messaging program. This policy applies in addition to our general Privacy Policy and Terms of Service.

What Information We Collect

When you call our business phone number at +1 (805) 410-3196 and provide verbal consent during the call, we collect your mobile phone number for the sole purpose of sending SMS follow-up messages. Examples include appointment confirmations, consultation booking links, and replies to support questions you raised during the call.

How We Use Your Mobile Information

We use your mobile phone number solely to deliver the SMS messages you have consented to receive. Mobile information collected as part of our SMS program is used only for the purpose of operating that messaging service.

No sharing with third parties Mobile information collected as part of our SMS program — including your phone number and any data linked to it — will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, lease, or transfer your mobile information to any third party for marketing.

The categories of information we do not share for marketing include: phone numbers, opt-in status, message content, and call/text history.

We may share mobile information only with our SMS service provider (Telnyx) strictly to deliver and operate the messaging service on our behalf. Such sharing is governed by a service agreement and is limited to operational use.

Message Frequency & Costs

Message frequency varies based on the nature of your inquiry, typically 1–5 messages per conversation. Message and data rates may apply based on your mobile carrier plan.

Opt-Out

You can opt out of our SMS program at any time by replying STOP, UNSUBSCRIBE, or CANCEL to any message you receive from us. After replying STOP, you will receive a one-time confirmation message and will not receive further SMS messages from us.

Help

For assistance with our SMS program, reply HELP or INFO to any message, or call us at +1 (805) 410-3196.

Data Retention

We retain phone numbers and consent records for as long as you remain opted in. After you opt out, we retain a record of your opt-out solely to honor your request and prevent future messages from being sent to you.

Children

Our SMS program is not directed at children under 16. We do not knowingly collect mobile information from children.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

For questions about this SMS Privacy Policy, contact:
Build A Better Website
+1 (805) 410-3196
dave@buildawebsitebetter.com
https://buildabetterweb.site